FairFare - Smart Expense Splitting

Privacy Policy

Last Updated: February 1, 2026

TTN Consulting Labs Private Limited ("FairFare", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App") and website located at www.fairfare.in (the "Site"), collectively referred to as the "Service".

This Policy is drafted in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

  • Name, email address, and phone number
  • Profile information and preferences
  • Payment and subscription information
  • Device information (device type, operating system, unique device identifiers)

1.2 Financial Data

To provide expense splitting services, we collect:

  • Expense records and transaction details
  • Group and event information
  • Payment gateway preferences
  • Currency and exchange rate data

1.3 Usage Data

We automatically collect information about how you use the Service:

  • App usage patterns and features accessed
  • Session duration and frequency
  • Error logs and crash reports
  • Analytics data

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve our Service
  • To process transactions and manage subscriptions
  • To send you notifications and updates about your expenses and groups
  • To provide customer support and respond to your inquiries
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations and enforce our terms
  • To analyze usage patterns and improve user experience

3. Data Storage and Security

We implement industry-standard security measures to protect your personal data. Your data is stored securely using encryption and access controls. We use Firebase for secure authentication and encrypted cloud storage of your profile and expense data.

While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining reasonable security practices.

4. Data Sharing & Third Parties

We may share your information with the following third-party service providers:

  • Firebase (Google): For secure authentication, encrypted cloud storage of your profile and expense data, analytics, and crash reporting (iOS and Android).
  • Apple: For Sign In with Apple authentication (iOS only) and processing in-app purchases and subscriptions on iOS.
  • Google: For Google Sign-In authentication (iOS and Android) and processing in-app purchases and subscriptions on Android via Google Play.
  • Payment Gateways: When you initiate payments through UPI apps (Google Pay, PhonePe, Paytm, etc.), you are redirected to the respective payment app. We do not store your payment credentials.
  • Analytics Services: We use analytics services to understand app usage and improve our Service.

We do not sell, trade, or rent your personal information to third parties. We only share data as necessary to provide the Service or as required by law.

5. Your Rights

Under the DPDP Act, 2023, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your personal data
  • Withdraw consent for data processing
  • File a complaint with the Data Protection Board

To exercise these rights, please contact us at support@fairfare.in.

6. Data Retention

We retain your personal data only for as long as necessary to provide the Service and fulfill the purposes outlined in this Policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal data, subject to legal retention requirements.

7. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Grievance Redressal

In accordance with the Information Technology Act, 2000 and the DPDP Act, 2023, the contact details of the Grievance Officer are provided below:

  • Name: Compliance Officer
  • Email: support@fairfare.in
  • Address: TTN Consulting Labs Private Limited, India.

If you have any questions or grievances regarding this Privacy Policy or the processing of your personal data, please contact our Grievance Officer.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@fairfare.in